Privacy Policy

This Privacy Policy was last modified on February 18, 2026.

We at RM Creative Services, LLC (the “Company”, “we”, “our”, or “us”) are strongly committed to protecting your privacy and providing a safe online experience for all of our visitors while offering a high-quality user experience here at www.rmcsofficial.com (the “Website”). We recognize that you care about how the information you provide to us is used and shared. We have developed this Privacy Policy to inform you of our policies regarding the collection, use, and disclosure of information we receive from users of the Website. RM Creative Services, LLC operates the Website.

This Privacy Policy, along with our Terms and Conditions, governs your use of this site. By using the Website, you agree to be bound by our terms and this Privacy Policy and the Terms of Use.

Information We Collect

When you visit our Website, we will learn certain information about you. In order to provide you with the most efficient and enhanced personalized service and attention, and to accommodate certain requests which you make, in certain circumstances, we may request that you share certain information and in other circumstances, we may collect certain information automatically. Consistent with our previous practices, we will only collect and process your personal data when we have a lawful basis for doing so. These lawful basis include when you provide us consent, when we have a contractual obligation to collect or process the data, and when we have a legitimate interest in processing your personal data.

We may collect and/or receive the following types of information from you:

Information Provided Voluntarily

Personal Information. You may be asked to provide personal information including your name, address, email address, and phone number when you sign up for any of our newsletters, register for an event, or purchase a product or service. We will only request the personal information that is required in order to fulfill our obligations to you, (i.e., in order to deliver what you have requested), as well as to comply with any legal obligations that may accompany such an exchange.

Order & Billing Information. If you place an order through our Website, we track certain information about the products and services you purchase. At checkout, you may also be required to provide additional information required for processing your payment. This generally includes a debit or credit card or other payment information, expiration dates, card security codes, your billing address or similar information. This information is generally processed and captured by third-party vendors, such as payment processors and merchant account providers.

To the fullest extent possible, we make an effort not to capture or retain this information ourselves (unless, for example, we are requested to process a refund, follow up on the delivery of goods or services, or work with customers or vendors on resolving any errors or other scenarios). Third-party vendors who assist us in any of our business functions will also be doing so pursuant to their own terms and conditions, including privacy policies and terms of use. We are not responsible for any of their practices relating to data collection, sharing, storage, or use.

Information Collected Automatically

In addition to the information described above, we may collect some or all of the following information:

Activity Info (Log Data). Information may be collected based on your use of the Website, which generally includes information about your computer hardware and software, such as: Internet Protocol (“IP”) addresses, operating systems, browser types, device types, URLs, access dates and times; Website pages that you visit; referring website information; universally unique identifiers (“UUID”), advertising identifier (“IDFA”), carrier and country location, hardware and processor information, network type, and other related data.

Use of Cookies. Our Website may use cookies to deliver a better experience for you. The term ‘cookies’ refers to files with small amounts of data that a website stores on your computer or mobile device’s hard drive so that certain information about your visit and web-browsing preferences are recognized upon a return visit. Cookies serve functions such as “remembering” log-in names and passwords or enabling or saving contents of a shopping cart. Similar to many websites, we may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us improve the experience you have with our Website. Most web browsers have a function allowing you to delete existing cookies on your device or setting your browser options to not receive or accept cookies. Doing this may interfere with your ability to use the Website.

Sharing and Disclosure

This section describes how we may share and disclose the information you’ve shared with us. We do not control how a Customer or any third party chooses to share or disclose information.

Third-Party Analytics. We use third-party analytics services (such as, but not limited to, Google Analytics) to evaluate and aggregate visitor data. These services help us evaluate visitors’ use of the Website, including time spent on certain pages, which areas of the Website receive the most traffic, how often visitors visit pages within the Website, and also provide general geographic location about visitors, the source of referred traffic (from other websites, vs search engines, etc.). These third-party analytic services use cookies and other technologies to help analyze and provide us the data. By providing your consent to this Privacy Policy, you consent to the collection and review of data about you by these analytics providers in the manner and for the purposes set out herein.

For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics. If you opt out of any service, you may not enjoy the full functionality of the Website.

Third-Party service providers and partners. We may share the Information collected with joint venture partners, affiliates, agents, current or prospective business partners, businesses under common control, third-party businesses or partners participating in administering our programs or services, or to those providing business functions such as technical support, customer service, marketing assistance, etc. These businesses will only have access to information as necessary to perform their functions and to the extent permitted by law.

As with transactions elsewhere, when you purchase products, services, or programs via our Website, your credit card company will also retain certain information regarding your purchase. We will not provide any additional personal data to your credit card company without your permission.

Google Ads: We may utilize Google Ads, which provides certain of the information collected on our website to the Ads advertising network. To opt out of Google Ads, visit https://support.google.com/ads/answer/2662922?hl=en.

Facebook Custom Audience. We may utilize Facebook’s Custom Audience capability which allows us to display ads on Facebook to individuals on our email lists or in our database. We may provide personal information to Facebook, such as your name, email address and phone number to enable Facebook to identify whether you are a Facebook account holder. To opt-out of the Facebook Custom Audience, please email us at info@rachaelmattice.com with (1) “Facebook Custom Audience Opt-Out” in your Subject Line, and (2) your name and email address in the body of the email.

Other Third-Party Tracking Tools. We may also collect or receive information from third parties, such as Facebook, Instagram and/or other third-party social media and similar sites.

Organizers and sponsors of Events/Webinars. If you attend an event or webinar organized by us, we may share information with the event or webinar sponsors when you register, attend the event, or join a breakout room. In these circumstances, your information will be subject to the sponsors’ privacy statements.

Professional advisers. We may share your information with professional advisers acting as service providers, processors, controllers, or joint controllers, including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance and accounting services, and to the extent we are legally obliged to share or have a legitimate interest in sharing your information containing personal data.

With Consent. We may share your information with third parties when we have consent to do so or as otherwise permitted in this Privacy Policy.

Business Sale or Liquidation. In the event of the sale or transfer of our business to a third-party buyer, including in the event of bankruptcy or liquidation, we may, as necessary, share your data with the buyer or transferee.

Debt Collection. In the event that we have to collect on a debt owed to us by you, we may, as necessary, share your information with an attorney or a court of law to enforce our rights and collect what is owed.

Under certain circumstances we may be obligated or compelled to disclose the information when required by law, court order or government agency, or when disclosing such information is reasonably required to protect the Company, its property, the Website, the safety of visitors or others.

How We Use Your Information

We may use your collected information in the following ways:

  • Present you with information through our Website and email services;
  • Provide our services, process orders, and administer our programs;
  • Maintain and improve our Website;
  • Respond to your requests, and provide customer service, including in response to any problems that may arise, such as difficulties in navigating our Website or accessing certain features;
  • Solicit your feedback, and to inform you about our products and services and those of our third-party marketing partners that we feel may be of interest or value to you;
  • Personalize or display advertisements to you on third-party platforms;
  • Provide relevant ad content through third-party marketing partners;
  • Improve our services or offerings; and
  • Fulfill our legal or contractual obligations to you.

How to Manage Your Personal Information

If you have provided personal, billing or other voluntarily provided information, you may access, review and make changes to it by emailing us at admin at rachael@rmcsofficial.com. To manage your receipt of marketing and non-transactional communications, you may unsubscribe by clicking the “unsubscribe” link located on the bottom of any related email from the Company. Emails related to the purchase or delivery of orders are provided automatically. Customers are not able to opt out of transactional emails. We will try to accommodate any requests related to the management of personal information in a timely manner.

Managing Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable their web browsers’ ability to accept cookies will be able to browse the Site; however, some Site features may not function if you disable cookies.

For additional info, please visit http://www.allaboutcookies.org/mobile/

Data Retention and Security

Data Retention. We retain personal information for as long as needed or as permitted in light of the purpose(s) for which it was obtained and further processed and consistent with applicable law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and the length of time thereafter during which we may have a legitimate need to retain your personal information, such as to manage and protect our business, to address issues or defend claims that may arise; and
  • Whether there is a legal, tax, reporting, or auditing obligation to which we are subject, that requires us to keep records of your transactions for a certain period of time before we can delete them.

Use Caution When Sharing Information Online When you voluntarily make your personal information available online in an environment shared by third parties, including in webinars, classes, online conferences, via email, on message boards, chat rooms or on blogs, or via telephone calls or conferences, that information can be viewed, saved, collected, heard, and/or used by others outside of the Company. We are not responsible for any unauthorized third-party use of information provided in these contexts. Please be mindful whenever you share any information online.

Security of Your Information. The security of your personal information is important to us, but please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Although we incorporate standard industry practices internally and with our services providers, which we believe is sufficient for the information involved, we cannot guarantee its absolute security. Because we work with third-party businesses and vendors in various aspects of our business including operating this website, database management, website security, etc., we cannot guarantee the absolute security of our databases, nor can we guarantee that the Information you supply will not be intercepted while being transmitted to and from us over the Internet. Any information that you provide to us via email should be treated with extra caution, as we cannot control the level of security available through email providers.

Children Under 13. Our Services are not designed for children under 13. We do not knowingly collect information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

External Websites. While we have carefully chosen those vendors with whom we work, especially those involved in the transmission of data on behalf of our business, we do not control and are not responsible for the privacy practices or content of third-party websites, including those of affiliates, business partners, sponsors, advertisers, or other websites to which we may link from time to time. When visiting any third-party websites, you are responsible for reviewing the privacy policy and terms of use applicable to each site. They may be different than those that you see here.

Nevada Privacy Rights

If you are a Nevada resident, you have the right to request that we do not sell your covered information. "Covered information" includes certain personally identifiable information such as your name, address, email address, phone number, Social Security number, or an identifier that allows you to be contacted either physically or online.

Under Nevada law (SB 220), you may submit a verified request directing us not to make any sale of covered information that we have collected or will collect about you. Once we receive your verified opt-out request, we are prohibited from selling any covered information we've collected or may collect about you.

To submit your request, please email us at info@rachaelmattice.com with "Nevada Privacy Rights Opt-Out" in the subject line. We will respond to verifiable requests within 60 days of receipt. If we reasonably determine that we need more time to respond, we may extend the response period by up to 30 additional days, in which case we will notify you of the extension.

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with whom the resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of the information disclosure provided by the Company pursuant to this provision, please contact us via email at admin at rachael@rmcsofficial.com.

Our California Do Not Track Notice. Consistent with our policies described above, we collect information from our visitors on our website and across third party websites where applicable, to provide relevant content and advertising. We do not support Do Not Track (“DNT”) signals of web browsers. DNT is a setting in your web browser that informs websites that you do not want to be tracked. You can enable or disable DNT through the Preferences or Settings options of your web browser.

Other State Privacy Rights (Colorado, Connecticut, Virginia, and Utah)

If you are a resident of Colorado, Connecticut, Virginia, or Utah, you may have certain rights under your state’s privacy laws, including the rights to:

  • Know whether we process your personal information;
  • Access your personal information;
  • Correct inaccuracies in your personal information;
  • Delete your personal information;
  • Obtain a copy of your personal information in a portable and readily usable format (data portability); and
  • Opt out of the processing of personal information for purposes of targeted advertising, the sale of personal information, or profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of the above rights, or to appeal a decision we make regarding your privacy request, please contact us via email at rachael@rmcsofficial.com with your request and your state of residence.

Visitors Outside the U.S.

Our Website and the servers that make this Website available worldwide are located in the United States. The Internet laws in the United States govern all matters relating to this Website. Any information you provide in subscribing to or visiting our Website will be transferred to the United States. By visiting our Website and submitting information, you authorize this transfer, processing, and use.

EU Visitors and the GDPR. If you live in the EU, certain of your data may be subject to protection by the General Data Protection Regulation (the “GDPR”), a privacy regulation intended to help you have greater control over your personal data.

Under the GDPR, you have the right:

  • to know what information is being collected, as disclosed in this Privacy Policy (“right to transparent information”);
  • to object on grounds relating to your particular situation to the collection or processing of certain kinds of information (“right to object”);
  • to withdraw consent even after it has been given, without affecting the lawfulness of the processing of your data prior to your withdrawal (“right to withdraw consent”);
  • to access, modify or update your information so that it is correct (“right to access” and “right to rectification”);
  • to have your information deleted or erased (“right to erasure” or “right to be forgotten”);
  • to have your data transferred or ported elsewhere (“right to data portability”);
  • and the right to restrict processing in certain situations (“right to restriction of processing”).

Please note that we extend the above list of rights to all of our website visitors.

For purposes of the GDPR, to the fullest extent possible we do not directly collect or maintain personal data of our EU visitors or clients. This is done through partnerships with third-party vendors who have systems designed for the collection and storage of data on behalf of their clients (“data processors”). The data is only kept as long as is reasonably required to accomplish the purpose or purposes for which it was collected. Certain data may be expunged or utilized more quickly than others, and depending on your engagement and behaviors, including purchasing behaviors, we may be engaged in a business or contractual relationship with some longevity. (For example, if you purchase a course or program, or services that span over some time, you will continue to receive communications in regards to those offerings or services).

The categories of data processors with whom we work, and that help us in the collection of information that allows us to serve and interact with you include website analytics provider(s), website and webform plug-ins and related third-party services that allow us to maintain an up-to-date online platform and communicate with you electronically, an email service provider or providers to assist in managing email correspondence with our visitors, customers and list, as well as payment processor(s) and/or merchant account(s) to help us transact sales online and follow up with you regarding any purchases.

You may contact us at any time to have your information with any of these processors updated or corrected, deleted, or to obtain a copy for your records. Additionally, you may opt out of receiving any additional emails or marketing messages from us by clicking the “unsubscribe” link at the bottom of our email notifications.

Further, if you feel that we have not complied with the relevant data protection regulations, please contact us by sending us an email at admin at rachael@rmcsofficial.com with your first and last name, your country of origin, and a summary of your concern or complaint. We will endeavor to respond at our earliest possible convenience to address your concern. If contacting us does not resolve your complaint, you may have additional options. Residents in Designated Countries may also have the right to lodge a complaint with the relevant EU data protection authority. You may access a list of the Data Protection Authorities in the EU here.

General

Changes to This Privacy Policy. The Company may update this Privacy Policy from time to time as necessary to protect our users and to comply with a changing environment. Please review the Privacy Policy when you visit our Website to remain updated on our current policy. We have no intentions of making any changes to our Privacy Policy and practices to make them less protective of personal information collected in the past. By accessing the Website and/or using our services after making any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the information. You are advised to review this Privacy Policy periodically for any changes. Whenever we make changes to this Privacy Policy, we will update the date at the top.

Copyright and Terms of Use. This Web site is owned and operated by the Company. By accessing or using this site, you agree to the terms set forth in this Terms of Use on this Website, as amended from time to time. The Company retains the right, at its discretion, to change any of these terms in the future.

Contact Us. If you have any questions about this Privacy Policy, please contact us via email at admin at rachael@rmcsofficial.comwith “Privacy Policy” in the subject line.